Privacy Policy
Last revised November 2009
The privacy of our investors is very important to us. This
Privacy Policy sets out the information practices for Sprott Inc.
group members, including what types of personal and business
information is collected, how the information is used, and with
whom the information is shared. We are committed to protecting your
privacy and maintaining the confidentiality of your
information.
Definitions you need to know
We, our and
us mean, as applicable, any Sprott Inc. group
member or the collective Sprott Group.
Sprott Group means, collectively, Sprott Inc.
and all of its affiliates and subsidiaries including Sprott Asset
Management LP, Sprott Private Wealth LP and Sprott Consulting LP as
well as any program or joint venture any of these parties
participates in.
Service means any brokerage or financial
product or service offered by us.
You and your means each
person, whether an individual, corporation or trust, who has made
application to us for or signed an application in respect of any
Service offered by us, including any co-applicants, guarantors or
personal or corporate representatives such as directors.
SROs refers to self-regulatory organizations,
including the Investment Industry Regulatory Organization of Canada
(IIROC), the Mutual Fund Dealers Association of Canada, the
exchanges and other regulated marketplaces and the Canadian
Investor Protection Fund.
What personal information do we collect?
The term personal information refers to any information about
you including information that may specifically identify you. We
will be collecting personal information from you that includes the
following:
- Your full name, address, occupation and date of birth, which is
required by law;
- Identification, such as a valid driver's license or
passport;
- Your social insurance number for income tax reporting purposes,
as required by law;
- Your financial information including annual income, assets and
liabilities, and banking information;
- Your employment history and credit history;
- Information about third parties such as your spouse if you are
applying for certain Services, where this
information is required by law.
For legal entities such as businesses, partnerships, trusts,
estates or investment clubs, we may collect the information
referred to above from each authorized person, partner, trustee,
executor and club member, as appropriate.
How do we collect your information?
We collect your personal or business information directly from
you or through your financial advisor or dealer in order to provide
you with Services, to meet legal and regulatory requirements and
for any other purposes to which you consent. Your information may
be collected from a variety of sources, including:
- Applications, questionnaires or other forms that you submit to
us or contracts that you enter into with us;
- Your transactions with us;
- Meetings and telephone conversations with you; and
- Our websites.
We may monitor or record any telephone call we have with you.
The content of the call may also be retained. We may inform you
prior to proceeding with the call of this possibility. This is to
establish a record of the information you provide, to ensure that
your instructions are followed properly and to ensure customer
service levels are maintained.
How do we use your information?
We collect and use your personal or business information in
order to give you the best possible service and for the purposes
set out in your agreement(s) with us, such as:
- To establish your identity and verify the accuracy of your
information;
- To confirm your corporate status;
- To understand your needs;
- To determine the suitability of our Services for you;
- To determine your eligibility for our Services;
- To set up, administer and offer Services that meet your needs,
including fulfilling any reporting or audit requirements;
- To provide you with ongoing Service, including executing your
transactions;
- To provide you and your financial advisor or dealer with
confirmations, tax receipts, proxy mailings, financial statements
and other reports;
- To meet our legal and regulatory requirements;
- To manage and assess our risks; and
- To protect us from error and to prevent or detect fraud or
criminal activity.
We collect, use and disclose your social insurance number,
social security number or other government-issued personal or
business identification number for income tax reporting purposes,
as required by law. In addition, we may ask you for your SIN to
confirm your identity. This allows us to keep your personal
information separate from that of other customers, particularly
those with similar names, and helps maintain the integrity and
accuracy of your personal information. You may refuse to consent to
its use or disclosure for purposes other than as required by
law.
How do we obtain your consent?
We rely on your actions as indications of your consent to our
collection, use and disclosure of your personal information. For
example, by signing an application form, voluntarily providing your
information to us directly or through your financial advisor or
dealer and continuing to do business with us, you are consenting to
the collection, use and disclosure of your personal information for
the purposes identified in this Privacy Policy. Sprott Group will
not, as a condition of the supply of Services, require you to
consent to the collection, use or disclosure of your personal
information beyond that which is required to fulfill these
purposes.
Who do we share your information with?
We may share your personal or business information within the
Sprott Group for the purposes set out above. We do not provide
directly all the services related to your relationship with us. We
may use third party service providers or agents such as:
- Your financial advisor or dealer;
- Other financial service providers such as investment dealers,
custodians, banks and others used to finance or facilitate
transactions or operations on your behalf;
- Transfer agents, portfolio managers, brokerage firms and
similar service providers; and
- Other service providers such as accounting, legal or tax
preparation services.
Our service providers and our agents process or handle your
information on our behalf and assist us with various services such
as printing, imaging, document storage and shredding, mail
distribution and marketing. Some of these third parties may be
located outside of Canada. As a result, your information may be accessible to
regulatory authorities in accordance with the laws of these
jurisdictions. When information is provided to our service
providers and to our agents, we will require them to protect the
information in a manner that is consistent with Sprott Group
privacy policies and practices.
We may also be required by law to disclose information to
government regulatory authorities. For example, we may be required
to report your income to taxation authorities. We may also be
required to disclose your personal and business information to
SROs. SROs collect, maintain and use such information for
regulatory purposes, including trading surveillance, audits,
investigations, maintenance of regulatory databases and enforcement
proceedings. SROs may, in turn, disclose such information when
reporting to securities regulators or when sharing information with
other SROs and law enforcement agencies.
Sprott Group may be involved in the sale, transfer or
reorganization of some or all of its business at some time in the
future. As part of that sale, transfer or reorganization, we may
disclose your personal and business information to the acquiring
organization.
How do we use your information for marketing
purposes?
We may share your personal or business information within the
Sprott Group for the purpose of marketing products and services
that we believe may be of interest to you. This would only be done
with your consent. We may ask you for your contact information,
such as your telephone number, residential address, e-mail or other
electronic address, and keep and use this information as well as
disclose it to other members of the Sprott Group so that we or any
of these companies may contact you directly through these channels
for the purpose of marketing including telemarketing. Your consent
to this is not a condition of doing business with us and you may
withdraw it at any time (see below).
How do you withdraw your consent?
Subject to legal, regulatory and contractual requirements, you
may refuse to consent to our collection, use or disclosure of your
personal or business information, or you may withdraw your consent
to our further collection, use or disclosure of your information at
any time in the future by giving us reasonable notice. Depending on
the circumstances, however, withdrawal of your consent may impact
on our ability to provide you or continue to provide you with some
Services or information that may be of value to you. We will act on
your instructions as quickly as possible but there may be certain
uses of your information that we may not be able to stop
immediately.
You can tell us at any time to stop using information about you
to promote our Services or the products and services of third
parties we select, or to stop sharing your information with other
members of the Sprott Group. If you wish to withdraw consent as
outlined in this Privacy Policy, you may do so at any time by
contacting us by mail at Suite 2700, South Tower, Royal Bank Plaza,
200 Bay Street, Toronto, Ontario M5J 2J1 Attention: Corporate
Secretary or by e-mail at scompliance@sprott.com.
How do you update your information?
As we make decisions based on the information we have, we
encourage you to help us keep our information accurate and
complete. Contact us at any time at in writing at Suite 2700, South
Tower, Royal Bank Plaza, 200 Bay Street, Toronto, Ontario M5J 2J1
Attention: Corporate Secretary if you wish to update the
information we have about you.
How can you access your information?
You may request access to the personal information we hold about
you at any time to review its content and accuracy and to have it
amended as appropriate. To request access to such information
please contact us in writing at Suite 2700, South Tower, Royal Bank
Plaza, 200 Bay Street, Toronto, Ontario M5J 2J1 Attention:
Corporate Secretary.
We will respond to your written access request promptly. We may
be unable to provide you with access to all or some of the
information we hold about you. We will provide you with an
explanation in the event that we are unable to fulfill your access
request.
Who do you contact if you have any questions or
concerns?
If you have any questions about our privacy policies and
practices and how they relate to you, please contact our Chief
Privacy Officer by telephone at 1-888-362-7172, by e-mail at
scompliance@sprott.com or by mail to Sprott Inc., Suite 2700, South
Tower, Royal Bank Plaza, 200 Bay Street, Toronto, Ontario M5J 2J1
Attention: Chief Privacy Officer.
If you are still not satisfied, you can contact The Office of
the Privacy Commissioner of Canada. Complaints to the Office of the
Privacy Commissioner must be submitted in writing to 112 Kent
Street, Ottawa, Ontario K1A 1H3 Attention: The Privacy Commissioner
of Canada.
Other information
We may amend this Privacy Policy from time to time to take into
consideration changes in legislation or other issues that may
arise. We will post the revised Privacy Policy on our public
websites including at www.sprottinc.com. We may also send it to you
by mail.